Refund policy

Return Policy

Returns & Exchanges

We hope you love your purchase! If you’re not completely satisfied, we gladly accept returns or exchanges within 14 days of purchase.

Items must be:

• Unused and in original condition
• Returned with original packaging when applicable
• Accompanied by proof of purchase

The following items are final sale:

• Sale and clearance merchandise
• Seasonal and holiday items
• Gift cards

Refunds will be issued to the original form of payment once the return is approved.

If your item arrives damaged, please contact us within 7 days of delivery and we’ll work with you to make it right.

Questions? Contact us at hello@thestorybookshoppe.com.